Coming Soon

AI Decisioning Engine

Empower marketers with AI that decides the best message for every customer. Drive revenue through 1:1 personalization, next-best-action, and optimization of the KPIs that matter — at scale.

How it works

Empower marketers. Drive revenue.

Give marketing teams AI that chooses the best content and offer for each customer — no manual segment wrangling or endless A/B tests. The engine uses every touchpoint (chat, voice, purchase, browse) to pick the next best action, so you increase conversion, LTV, and revenue while staying on brand.

  • Real-time behaviour and intent signals from conversations
  • Next-best-action and content selection per customer
  • Goals and guardrails (frequency caps, segment rules)
  • Test and learn: AI studies reactions and updates predictions
  • Unified with Qallio agents, channels, and segments
Example: Browse → personalised offer

Customer browses styles, asks about delivery. Engine decides: send a personalised “New arrivals + free delivery” message next morning.

Hi — the collection you viewed now has free delivery. Reply SHOP to see styles.

Triggered by browse + no purchase; content chosen by AI decisioning.

Why it matters

Empower marketers. Drive revenue.

Marketers run faster and smarter: AI handles decisioning so teams focus on strategy and creative. Revenue grows through higher conversion, repeat purchase, and LTV.

Predictive selection

AI picks the best content and offer from your library for each user.

Real-time signals

Use complete customer data and live conversation signals in under a second.

Measure & iterate

Surface insights on patterns and campaign performance in one dashboard.

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