Retail & Supermarkets

Convert browsing into buying decisions instantly.

Stop losing sales to "I'll think about it". Qallio's AI sales associates guide shoppers, answer product questions, and close sales directly inside WhatsApp and Instagram DM.

The Challenge

The Friction of Buying

Customers abandon carts at the slightest hesitation. Whether they need a sizing recommendation, stock confirmation, or just a quick response on Instagram, delayed support directly kills conversion rates.

High cart abandonment due to unanswered questions
Instagram comments and DMs piling up on launch day
Support teams backed up with basic "Where is my order?" queries
Manual and frustrating return authorization processes
Lost up-sell opportunities from impersonal web bots
The Solution

A Personal Shopper at Scale.

Deploy an AI associate that knows your entire product catalog, checks live inventory sync via Shopify or WooCommerce, and drives customers straight to checkout.

Qallio Style Assistant
Online
Hi, do you still have the Kitenge maxi dress in Medium?
Checking for you now — yes, we have 2 left in Medium. Want me to hold one or add it to your cart?
Add to cart please. Does it run true to size?
It’s a relaxed fit, so yes, true to size. Your cart is ready: [Secure Checkout]. Pay with M-Pesa or card. Need any matching accessories?
System Execution
[14:22] NLP: Intent recognized (Inventory Check). Entity: Kitenge maxi dress, Size: M.
[14:22] TOOL: Shopify Inventory API called. Status: In Stock (qty=2).
[14:23] TOOL: Shopify Draft Order generated. Checkout URL created.
[14:24] SALES: Customer clicked checkout URL. Order completed.
Platform Features

Built for high-volume retail.

Product Discovery

  • Searches catalogs based on customer descriptions
  • Live syncing with inventory databases
  • Personalized sizing and fit recommendations
  • Intelligent cross-selling and up-selling

Post-Purchase

  • Automated WhatsApp WISMO (Where is my order?)
  • Sends dynamic shipment tracking updates
  • Processes return authorizations instantly
  • Gathers reviews and feedback post-delivery

Omnichannel Support

  • Unified inbox for agents when human escalation is needed
  • Responds instantly to Instagram Story tags
  • Captures leads from Facebook Ads flows
  • Manages brand tone seamlessly across channels
Enterprise-grade architecture

Flawless execution under pressure.

When your Black Friday campaigns launch, your support channels get hammered. Qallio's infrastructure scales to handle massive traffic spikes without dropping a single conversation.

Catalog Synchronization

Real-time webhooks ensure your AI agent never sells an item that just went out of stock.

Payment Gateway Integration

Securely generate payment links through Stripe, Paystack, or M-Pesa natively in the chat.

CRM Data Enrichment

Every conversation automatically updates customer profiles in Klaviyo or HubSpot for future retargeting.

Stop letting sales slip through the DMs.